Refund Policy

The following terms and conditions ("Terms") govern the access to and use of our platform, ("Platform"), and the services available through the Platform ("Service"). These Terms, inclusive of our privacy policy at ("Privacy Policy"), as well as any additional terms, guidelines, policies, or disclaimers provided by us, constitute a binding legal agreement between Awdience and its affiliates ("Awdience," "we," "us," or "our") and you, the user of the Services ("you" or "Customer"). By utilizing the Services, you affirm that you (a) possess the legal capacity to agree to and bind yourself to these Terms, and (b) are eighteen years of age or older. If you are representing an entity, organization, or another legal entity, you confirm that you have the necessary authority to bind such entity to these Terms. Your use of the Services implies that you have read, understood, and accepted these Terms, including any future amendments, and you commit to complying with the stipulations outlined herein. If you disagree with these Terms or fail to comply with the provided requirements, please refrain from using the Services.

1. Service

(a) The Platform serves as lead generation software, enabling registered users ("Customers") to identify hot leads on Linkedin through the Platform's web application dashboard ("Dashboard"). (b) The platform also sends notifications to registered Customers when it identifies leads on Linkedin.

2. Registration

(a) Registration: (i) To access and use the Services, you must register using a valid email address and password, providing necessary details for your Registered Profile. You are responsible for maintaining accurate and current information and ensuring its confidentiality. (ii) Safeguard the security of your username and password, promptly notifying us of any unauthorized use or disclosure. (iii) You are accountable for all activities under your Registered Profile, and we are not liable for unauthorized access. (b) Free Trial: (i) A Free Trial may be offered at our discretion, allowing access to the Platform without charges for a limited duration. (ii) Free Trial terms may be subject to change, cancellation, or transition to a recurring payment plan ("Payment Plan"). (iii) Automatic billing may occur at the end of the Free Trial unless canceled. (c) Payment Plan: (i) If the Free Trial transitions to a Payment Plan, you agree to periodic billing based on a subscription. (ii) Subscription renewal occurs unless canceled, and failure to pay may result in termination of access. (iii) Changes to the Payment Plan will be communicated with advance notice. (d) Refunds: All billings under the Payment Plan are non-cancellable and non-refundable. (e) Taxes: Billing under the Payment Plan excludes applicable taxes, which will be added to the invoice(s). (f) Cancellations: We reserve the right to refuse or cancel Payment Plans at our discretion. (g) Payment Information: (i) To purchase the Payment Plan, you must provide accurate payment information. (ii) Submission authorizes us to charge your account for incurred subscription fees.

3. User content

(a) The Platform allows users to share various content ("Content"). (b) By using the Platform, users grant a license for us to use, modify, and create derivative works of the Content for Platform functionality and promotional purposes. (c) The Platform may monitor user-provided Content. (d) Users may not distribute, modify, or use Content for commercial purposes without express permission.

4. Consent to Use Data

(a) Users agree to the collection and use of personal information as outlined in the Privacy Policy. (b) Consent includes sharing information with affiliates or third-party service providers. (c) Information may be used for Service provision, analytics, and compliance with legal requests

5. Third-Party Services

(a) The Platform may include services, content, or information from third parties ("Third Party Services"). (b) Users acknowledge that Third Party Services come with their own terms and assume all risks associated with their use.

6. Your Responsibilities

(a) Users represent ownership of Content and comply with obligations under these Terms. (b) Provided information must be accurate, and users are responsible for promptly updating any changes. (c) Users agree not to misuse the Service, violate laws, or engage in unauthorized activities. (d) Users must maintain necessary hardware, software, and systems for Platform access.

7. Linking Features

(a) The Platform may contain links to third-party sites, and users access them at their own risk. (b) Users must comply with terms of use for third-party websites. (c) The Platform may provide social media features for linking profiles and sharing content.

8. Intellectual Property

(a) The Platform and its elements are protected by copyrights, trademarks, and other intellectual property rights. (b) All rights in the Service, including intellectual property, are owned or licensed to us.

9. Term and Termination

(a) These Terms remain in effect unless terminated according to provisions. (b) We may terminate access to the Service for various reasons, including violations of these Terms. (c) Users can terminate accounts with prior notice.

10. Disclaimers and Warranties

(a) The Service is provided "as is" without warranties. (b) We do not guarantee that the Service will meet specific requirements.

11. Indemnity

Users agree to indemnify and hold us harmless from claims arising from their use of the Service.

12. Limitation of Liability

We and related parties are not liable for direct, indirect, or exemplary damages arising from Service use.

13. Modification

(a) We reserve the right to add, modify, or discontinue the Service at any time. (b) Access to certain parts of the Service may be restricted.

14. Jurisdiction, Governing Laws, and Dispute Resolution

(a) Governing laws for these Terms are those of India. (b) Disputes may be resolved through arbitration in accordance with JAMS International Arbitration Rules.

15. Grievance Redressal

(a) Users may contact our designated Grievance Redressal Officer with complaints or queries.

16. Miscellaneous Provisions

(a) Changes to Terms are effective immediately upon posting. (b) Severability, assignment, notices, third-party rights, force majeure, and other miscellaneous provisions are outlined.


Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website. No use of GoodfolksTechnologies Private Limited's logo or other artwork will be allowed for linking absent a trademark license agreement. By using the Service, users acknowledge reading and agreeing to these Terms.


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